About

SAM was originally created by our founder to emulate the ideal customer service provided by bar and restaurant staff to retain customer loyalty. The goal was to make every patron feel like the most important person in the room. But sadly, COVID-19 brought about new obstacles for the hospitality industry. Business struggled to keep their doors open, let alone help their staff supplement their income to maintain their expenses. Quality staff all over the country felt they saw little to no help from employers and had to change job fields to survive. When the industry was finally allowed to resume business, it was flooded with green workers either poorly trained or not trained at all by mostly veterans feeling hopeless and under-appreciated. In the five years since, our beloved industry has seen theft and staff turnover at an all time high while customer loyalty and employee job satisfaction is at an all time low. These issues, paired with emerging one off technologies, have created gap after gap and loophole after loophole; making it incredibly easy for the hospitable elements of hospitality to take a backseat the modern day love for hustles and gimmicks. Thus, SAM was created to fill those gap, remove gray areas where theft and loss are most commonly found, seamlessly integrate all operations to mitigate user error and erosion, and most of all simplify job duties and free up finances so businesses can reinvest in company morale and cultivate a happy and enthusiastic work place.